Cloud Disaster Recovery
Emergency Services

Count on SalvageData’s leading experts to handle any data loss scenario on Cloud servers and data centers. From hardware failure to human error, cyber attacks to natural disasters, we’ve seen it all - trust SalvageData to turn your data loss crisis into a success story.

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Disaster Recovery solutions for multiple technologies

SalvageData’s services are available 24/7/365 to work remotely or onsite and restore data after a disaster. Our experts have a comprehensive understanding of virtualization, application development and deployment, containerization, and database management. This allows us to work with any Cloud platform - including Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP) - plus any other technologies, such as:

Hypervisors

Hypervisors are software programs that enable multiple virtual machines (VMs) to operate on a single physical server. In the event of data loss, SalvageData's team of experts can leverage built-in recovery features of hypervisors like VMware ESXi, Microsoft Hyper-V, Nutanix AHV, and Citrix Hypervisor to recover your data quickly and efficiently.

Database as a Service (DBaaS)

Database as a Service (DBaaS) offerings deliver cloud-based database management and administration. If data loss occurs, SalvageData can utilize the inherent backup and restore functionalities of these DBaaS platforms like Microsoft SQL Server, MySQL, PostgreSQL, Amazon Redshift, and Oracle Database Cloud Service to retrieve your lost data.

Containers

Containers provide portable and isolated environments for running applications. Should you experience data loss within these containers like Kubernetes, Docker, RedHat OpenShift, and Google Kubernetes Engine (GKE), SalvageData can assist. Our team can extract data from container volumes or recover data directly from the underlying file system.

Recovery Services for any Cloud Infrastructure

We offer cloud disaster recovery services that are compatible with any cloud server provider

SalvageData’s cloud disaster recovery specialists have a comprehensive understanding of cloud infrastructure, disaster recovery planning, backup and recovery tools, security, compliance, and project management. Plus our stellar customer service keeps you informed at every step.

Here are the most common cloud server providers that our experts can restore data from:

Amazon Web Services (AWS)
Microsoft Azure
Google Cloud Platform (GCP)
IBM Cloud
Oracle Cloud Infrastructure (OCI)
Alibaba Cloud
DigitalOcean
Vultr
Linode
Rackspace

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Frequently Asked Questions

Everything you need to know about Cloud data recovery services

How is Cloud data recovered?

Cloud data recovery involves several strategies including retrieval from backups, using snapshots of data, leveraging redundancy where data is stored in multiple locations, implementing disaster recovery plans, and utilizing specialized data recovery tools. At SalvageData, our expert team can execute these procedures remotely or, if necessary, provide onsite services to ensure the highest chances of successful data recovery. We’re equipped with the skills and tools to handle a variety of data loss scenarios and get your system back up and running.

Can SalvageData recover Cloud data within my RTO and RPO?

Yes, at SalvageData, we understand the importance of Recovery Time Objective (RTO) and Recovery Point Objective (RPO) in maintaining business continuity. Our team works diligently to minimize downtime (RTO), aiming to restore your operations as quickly as possible.

SalvageData offers three recovery options so you can choose between different turnaround times and economical options:

Emergency: time-critical recovery with 24/7 assistance year-round, including weekends and holidays.

Standard: 5-7 business days. Fastest turnaround time during business hours, Monday through Friday.

Eco: 10-15 business days. Best value for when the data isn’t critical for every day-to-day operations, available Monday through Friday and completed during normal business hours.

Disclaimer: Recovery timeframes cannot be guaranteed and serve only as an estimate. Several factors may affect the time it takes for the complete data recovery process, including the service option selected, the complexity of the case, etc. Take advantage of SalvageData’s advanced Case Tracker Portal to check your data recovery case in real-time.

Can you guarantee data security and privacy when restoring Cloud data?

Absolutely. At SalvageData, we are committed to ensuring data security and privacy during the cloud data restoration process. Our procedures are in full compliance with industry-standard data privacy regulations, including HIPAA for healthcare-related data. We also hold GSA (General Services Administration) certification, which means we meet the stringent data handling requirements of federal agencies. All data is encrypted during the recovery process to ensure maximum security. You can trust that your data is in safe and certified hands with us.

Do you offer 24/7 support and monitoring?

Yes. Even if you do not opt for our Emergency service option, you can still track your case anytime using the SalvageData App on Apple or Android, or Case Portal.

How does data get lost in the Cloud and data centers?

Data loss in the Cloud and data centers can occur due to various reasons including human error, cyber attacks, technical failures, and natural disasters. Despite security measures and redundancy, these incidents can lead to data loss. In such situations, SalvageData can be a lifeline. Our team of experts uses advanced recovery techniques to handle different data loss scenarios, providing both remote and onsite services as needed. We prioritize meeting your Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO), ensuring swift and secure recovery of your valuable data.

Privacy and Security
Guaranteed

Data can be lost in Cloud due to many reasons that range from human error to cyberattacks or power outage. SalvageData Recovery has the range and the experience to deal with any system and any data loss situation.